Privacy Policy

The purpose of this privacy policy is to inform users of our website https://www.zoravirtualvet.com/ about the personal information we collect and how we use it.

Dr. Zora Smidova takes steps to protect the privacy of visitors to our website. In this policy, “we”, ‘us’ and “our” refer to Dr. Zora Smidova, owner and administrator of https://www.zoravirtualvet.com/.

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We may collect passive and/or active data about users who browse our website. We collect this data to optimize the user's web browsing experience. This policy details how we collect and use data.

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When you browse https://www.zoravirtualvet.com/, two broad categories of data are collected: passive (or “implicit”) user data, which is collected automatically without express user consent, and active (or “explicit”) user data, which requires user consent.

Dr. Zora Smidova strictly complies with Quebec's Bill 25 regarding the protection of personal data. This privacy policy also details our commitment and the measures taken to guarantee the security of your personal information:

• Types of personal data collected

• Use of personal information collected

• Data security protocols

• Your rights

Data collected automatically: When you visit https://www.zoravirtualvet.com/, we automatically collect information about your device and your interaction with our site via the Google Analytics tool.

This includes the following data:

• IP address

• Location

• Hardware and software details

• Content the user views on our site

• Links a user clicks on when visiting the site

Please note that we only collect data that helps us achieve the purpose stated in this privacy policy. We will not collect any additional data without informing you first.

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We use this data to:

• Fulfill contracts

• Send promotional offers and targeted communications via our newsletter

• Perform statistical analysis to improve the site and our services

• Follow up on requests

• As part of a data security protocol

Your data is stored in a secure, controlled environment. We use SSL protocols and robust security measures with double authentication to prevent unauthorized access. We will not sell or share your data with third parties except as required by law or in the event of legal proceedings. We may disclose to any member of our organization such user data as is reasonably necessary to carry out the purposes set out in this policy.

Please note that we only collect data that helps us achieve the purpose stated in this privacy policy. We will not collect any additional data without informing you first.

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We use this data to:

• Fulfill contracts

• Send promotional offers and targeted communications via our newsletter

• Perform statistical analysis to improve the site and our services

• Follow up on requests

• As part of a data security protocol

User data may be consulted, processed or collected in the following countries: Canada.

We store personal data for a period of 3 years. We will ensure that users are notified if their data is stored for longer than this period.

In the event of a leak of your personal data, we undertake to keep you and the Commission d'Accès à l'Information du Québec informed.

If you are a Quebec resident, in accordance with Bill 25, you have specific rights regarding your personal data:

• Right to be informed

• right of access

• Right to rectification

• Right to data portability

You have the right to object to the use of your data and to withdraw it.

To exercise these rights, please contact our Data Protection Officer.

Website: https://www.zoravirtualvet.com/

E-mail: zoradmv@gmail.com

You can consult, modify or delete your data. To do so, please use the same contact details mentioned above.

You can visit our site without revealing your identity. However, some features require the collection of personal data. You can always choose not to provide this information.

Bill 25 specifies that persons under the age of 14 are considered minors for the purposes of data collection. Their personal information may not be collected from them without the consent of the holder of parental authority or guardian, except when such collection is clearly for the benefit of the minor.

Our site may contain links to other websites. We are not responsible for their privacy practices.

Our privacy policy was updated on 10/07/2025.

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We reserve the right to change this privacy policy at any time, so please check back frequently. Changes and clarifications will be effective immediately upon posting on the site. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it.

If you have any questions about this privacy policy, you can contact us at zoradmv@gmail.com. By using our site, you agree to the terms of this privacy policy.